by SuiteCRM

The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

Cancel at any time!
Free Trial

#1727 - Meeting invites received in Outlook are not synching to SuiteCRM

Closed Bug? created by selincampbell 7 months ago

Hi there,

I have already raised this on Github:

Issue
Despite 'both' being selected in the synch options for my calendar, meeting invites that I have received and accepted in Outlook are not appearing in SuiteCRM. I have tried re-accepting these invites, but this has not made any difference.

Expected Behavior
Outlook and SuiteCRM should mirror one another. Invites accepted in Outlook should appear in SuiteCRM.

Actual Behavior
SuiteCRM calendar items appeared in Outlook, Outlook calendar items that I created/send appeared in SuiteCRM, but Outlook calendar items received from other people did not appear in SuiteCRM.

Logs
Your Environment
Outlook Plugin Version used: SuiteCRM Outlook Add-In - version 3.0.11.0
Outlook Client Version used: Outlook 2016 MSO (16.0.4417.1000) 32-bit
SuiteCRM Version used: Version 7.8.13 Sugar Version 6.5.25 (Build 344)
Host (e.g. PC, Server): PC - Dell laptop
Operating System and version (e.g Windows 10): Windows 10

Thanks

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    Thank you for your response this has been qued to be looked at, we will update this case when we have more information.

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 months ago

    Hi there,

    This ticket will be closed over due to inactivity.

    We recommend upgrading to the latest version of the plugin to ensure you stay up to date with new feature and bug releases, however, if you are still experiencing an issue in the latest version please open a new ticket with reference to this one.

    SuiteCRM Outlook Plugin Team

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...