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• Problem with user assignment

  Support June 14th, 2023 @ 8:03 am
  

  Reminder: Do you have any idea?

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• The current user is not licensed. Please contact your administrator. ONLY in a specific Microsoft 365 mailbox

  Support March 23rd, 2023 @ 3:23 pm
  

  Hello,

  the user is cleanly licensed and also appears in the subpanel. As already described, I can connect to the user cleanly, but unfortunately not with the required email mailbox. As soon as I want to use the plugin in the said mailbox, the above message appears permanently. I can't even get into the input mask to enter the user data into the plugin. Also the two buttons (see error description) do not react.

  Logically, there is nothing in the log file, because it does not even try to establish a connection.

  Best, Erik

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• Send DocuSign Template - problems with synchronizing the email message

  Support April 4th, 2022 @ 1:37 pm
  

  I was able to solve the problem. With DocuSign you have to save the text twice. Once with the checkbox "E-Mail and language for each..." and then save again without the checkbox. Then it syncs cleanly.

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• Template Sync not working

  Support March 16th, 2021 @ 4:05 pm
  

  Teamviewer will be possible. No Skype. Thanks

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