The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.
#1986 - Email Sent date incorrect
We are facing an issue with the Outlook plugin. The issue is that Email Sent date in CRM is showing incorrect.
I assume while sending an email to CRM, the plugin is sending the Email Sent date as per the local computer/machine time, not UTC.
When CRM displays the datetime, it assumes UTC datetime was stored in the DB and hence displays the datetime in CRM by taking into account user’s timezone.
In our case, our timezone is GMT+10, hence the datetime displayed in CRM is according to GMT+20.
Additionally, I became aware of a new version of plugin 3.0.18 is now available. The version of plugin we are using is 3.0.16rc2.
Please let us know if we should be moving onto the new version.
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