Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#1986 - Email Sent date incorrect
Hi Support,
We are facing an issue with the Outlook plugin. The issue is that Email Sent date in CRM is showing incorrect. I assume while sending an email to CRM, the plugin is sending the Email Sent date as per the local computer/machine time, not UTC. When CRM displays the datetime, it assumes UTC datetime was stored in the DB and hence displays the datetime in CRM by taking into account user’s timezone.
In our case, our timezone is GMT+10, hence the datetime displayed in CRM is according to GMT+20.
Additionally, I became aware of a new version of plugin 3.0.18 is now available. The version of plugin we are using is 3.0.16rc2. Please let us know if we should be moving onto the new version.
Thanks, Rahul
- Most Recent Love from Users
rimacoca- Ricardo Cairello
- marcusvsgimenes
- Ricardo Cairello
- thermoprintix
- clientes
5 years ago
Hi Rahul,
Thank you for bringing this to our attention,
We have had a look at your issue and from our testing, we have been able to replicate it. As for upgrading, we would suggest that you do upgrade to our latest version to keep up to date with fixes & feature releases.
SuiteCRM Outlook Plugin Team
5 years ago
Hi there,
This ticket will be closed over due to inactivity.
We recommend upgrading to the latest version of the plugin to ensure you stay up to date with new feature and bug releases, however, if you are still experiencing an issue in the latest version please open a new ticket with reference to this one.
SuiteCRM Outlook Plugin Team