Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!
#2969 - Error on email archiving
When archiving an email, the following errors appear in the SuiteCRM log:
Thu Jul 23 10:48:42 2020 [26557][d39ace4e-5da5-5bb3-b0db-53cfbde7950b][ERROR] fromUser: Conversion of from user format Y-m-d H:i:s failed
Thu Jul 23 10:48:42 2020 [26557][d39ace4e-5da5-5bb3-b0db-53cfbde7950b][ERROR] Saving Email with invalid From name and/or Address. Details:
From field is not set.
From address is not set.
From-name is not set.
From name is not set.
From address and name pair format is incorrect, use "from@emailaddress.org <Name of Person>" format.
From address and name pair is invalid.
codes:1, 4, 7, 10, 16, 15
Thu Jul 23 10:48:42 2020 [26557][d39ace4e-5da5-5bb3-b0db-53cfbde7950b][ERROR] Unable to find relationship emails_email_templates
Thu Jul 23 10:48:42 2020 [26557][d39ace4e-5da5-5bb3-b0db-53cfbde7950b][ERROR] Unable to find relationship emails_email_templates
As a result, the archived email is missing the following fields: "From" and "Date Sent/Received".
- Most Recent Love from Users
marcusvsgimenes- Ricardo Cairello
- thermoprintix
- clientes
- HMM Deutschland GmbH
- reinier
3 months ago
Hi there,
Is this an issue in V3 or V4? I've been unable to replicate such issue on V4 so it may be worth upgrading to prevent this issue in the further.
Thanks,
Mac