Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!
#2969 - Error on email archiving
When archiving an email, the following errors appear in the SuiteCRM log:
Thu Jul 23 10:48:42 2020 [d39ace4e-5da5-5bb3-b0db-53cfbde7950b][ERROR] fromUser: Conversion of from user format Y-m-d H:i:s failed Thu Jul 23 10:48:42 2020 [d39ace4e-5da5-5bb3-b0db-53cfbde7950b][ERROR] Saving Email with invalid From name and/or Address. Details: From field is not set. From address is not set. From-name is not set. From name is not set. From address and name pair format is incorrect, use "email@example.com <Name of Person>" format. From address and name pair is invalid. codes:1, 4, 7, 10, 16, 15 Thu Jul 23 10:48:42 2020 [d39ace4e-5da5-5bb3-b0db-53cfbde7950b][ERROR] Unable to find relationship emails_email_templates Thu Jul 23 10:48:42 2020 [d39ace4e-5da5-5bb3-b0db-53cfbde7950b][ERROR] Unable to find relationship emails_email_templates
As a result, the archived email is missing the following fields: "From" and "Date Sent/Received".
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