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• Convert my trial to paid subscription

  Support July 11th, 2018 @ 2:18 am
  

  That didn't work. But then I shut down Outlook and restarted it and it worked.

  Thanks for your help today. This has been very frustrating but I am pleased that all is now working.

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• Convert my trial to paid subscription

  Support July 11th, 2018 @ 1:51 am
  

  Same error received.

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• Convert my trial to paid subscription

  Support July 11th, 2018 @ 1:47 am
  

  I changed the license key. I received the error in the attached screenshot when I try to archive a message,

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• Convert my trial to paid subscription

  Support July 11th, 2018 @ 1:31 am
  

  Yes, and ends with "e26".

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• Convert my trial to paid subscription

  Support July 11th, 2018 @ 1:25 am
  

  I've entered the license key but I did that 2 or 3 steps ago and still receive the error. My free trial has expired.

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• Convert my trial to paid subscription

  Support July 11th, 2018 @ 1:20 am
  

  After implementing your suggestions I can click on "Test" and connect to the CRM. But when I try to archive an email message I still see that my "free trial has ended and I need to purchase a license" and I cannot.

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• Convert my trial to paid subscription

  Support July 10th, 2018 @ 9:10 pm
  

  I entered the license key and when I tried to test my login credentials I received the attached error.

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• Convert my trial to paid subscription

  Support July 10th, 2018 @ 8:56 pm
  

  HOW DO I PURCHASE A LICENSE?

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• Convert my trial to paid subscription

  Support July 10th, 2018 @ 8:56 pm
  

  

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• Convert my trial to paid subscription

  Support July 10th, 2018 @ 8:56 pm
  

  We are going around in circles here.

  I used a free trial earlier in the year and it has expired. When I try to use the software today I receive the message in the attached screenshot. I can't use it! The orders window doesn't help; I already tried to purchase the software there, could not, and then opened this case.

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• Convert my trial to paid subscription

  Support July 10th, 2018 @ 5:46 pm
  

  You understand that's a little silly, right? I used a free trial already, earlier in the year, and there is no free trial again, so I can't use the plugin right now, and from your comment it appears that I am stuck for 30 days until I can purchase the software. This is not acceptable. I am trying to give money to you guys and you don't want it for 30 days?

  Come on: I need the software today! How do I get it.

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• Convert my trial to paid subscription

  Support July 10th, 2018 @ 4:48 pm
  

  I tried the software earlier in the year and used up a free trial then. Now I need to purchase it; today. How do I do that?

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