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Display Namedarshak
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Member SinceSeptember 18th, 2018
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Last SeenMarch 16th, 2020
darshak does not have any add-ons for sale.
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Support October 1st, 2019 @ 6:31 am
Any update on this ? Are you able to replicate this issue or need any additional information ?
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Support October 1st, 2019 @ 6:30 am
While archiving this email manually, i was able to select user in CC so it is related to email correctly.
However, I am not using auto archive functionality and not sure if it would work correctly there.
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Support September 27th, 2019 @ 5:39 am
We are facing problems in CC field being populated and has raised separate ticket :#2263 for the same.
Updating ticket no here as as both issues might be pertaining to CC field.
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Support September 27th, 2019 @ 5:16 am
here is the screenshot to show emails being related to CC contact
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Support September 24th, 2019 @ 6:22 am
I might be wrong but as far as my observation goes, error occurs when from and CC has contacts from same account
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Support September 16th, 2019 @ 10:13 am
Hi,
Can you please clarify if plugin will attempt to sync meetings with server irrespective of synchronize setting ?
If yes, is there work around to stop these as well.
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Support September 16th, 2019 @ 3:29 am
New version has fixed the issues as stated.
However, it has introduced new problem.
Every time i receive reminder for meeting in my outlook calendar, i am getting attached plug in error.
My current plugin setting for syncing is "Neither" for meeting/calls/tasks. Despite that, plugin attempting to sync and failing with error.
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Support September 12th, 2019 @ 2:52 am
Hi, Form region show up on Contacts item but does not show up in task
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Support September 11th, 2019 @ 9:39 am
Hi,
Any update on this ?
Storing Complete list of From,To,CC and BCC including both internal user and external user is extremely critical for our use case.
If its not possible in standard version , Is there a possibility of customization for the same ?
Regards, Darshak
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Support August 8th, 2019 @ 6:49 am
Hi Can you please help me installing last working version ?
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Support July 24th, 2019 @ 9:39 am
Thanks for the update.
As suggested above, I changed config for SyncMeetings and can saw activities in log file. However, Sync is not happing successfully and has got following error in log file.
2019-07-24 17:46:05,312 | MS | ERROR | Failed while synchronising Meetings System.Net.WebException: The remote server returned an error: (500) Internal Server Error. at System.Net.HttpWebRequest.GetResponse() at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request) at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String method, Object input) at SuiteCRMClient.RestAPIWrapper.GetEntryList(String module, String query, Int32 limit, String order_by, Int32 offset, Boolean getDeleted, String[] fields, Object linkNamesToFieldsArray) at SuiteCRMAddIn.BusinessLogic.MeetingsSynchroniser.GetEntriesPage(Int32 offset) at SuiteCRMAddIn.BusinessLogic.Synchroniser
View Comment2.MergeRecordsFromCrm(MAPIFolder folder, String crmModule, HashSet
1 untouched) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser1.SyncFolder(MAPIFolder folder, String crmModule) Data:System.Collections.ListDictionaryInternal HResult:-2146233079 2019-07-24 17:46:05,312 | MS | ERROR | MS PerformIteration System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_ShowExceptions() at SuiteCRMAddIn.BusinessLogic.ErrorHandler.Handle(String contextMessage, Exception error, Boolean notify) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser
1.SyncFolder(MAPIFolder folder, String crmModule) at SuiteCRMAddIn.BusinessLogic.Synchroniser2.SynchroniseAll() at SuiteCRMAddIn.BusinessLogic.Synchroniser
2.PerformIteration() at SuiteCRMAddIn.Robustness.DoOrLogError(ILogger log, Action action, String message) Data:System.Collections.ListDictionaryInternal HResult:-2147467261 2019-07-24 17:47:22,616 | VSTA_Main | ERROR | Unexpected error while trying to log action 'AppointmentSyncing.SaveItem, saved item' System.TypeInitializationException: The type initializer for 'SuiteCRMAddIn.BusinessLogic.CrmId' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_CrmIdValidationPolicy() at SuiteCRMAddIn.BusinessLogic.CrmId..cctor() --- End of inner exception stack trace --- at SuiteCRMAddIn.BusinessLogic.CrmId.Get(String value) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser1.LogItemAction(AppointmentItem olItem, String message) Data:System.Collections.ListDictionaryInternal HResult:-2146233036 2019-07-24 17:47:22,616 | VSTA_Main | ERROR | Failed to handle an item added to Calendar System.TypeInitializationException: The type initializer for 'SuiteCRMAddIn.BusinessLogic.CrmId' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_CrmIdValidationPolicy() at SuiteCRMAddIn.BusinessLogic.CrmId..cctor() --- End of inner exception stack trace --- at SuiteCRMAddIn.BusinessLogic.CrmId.Get(String value) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser
1.LogItemAction(AppointmentItem olItem, String message) Data:System.Collections.ListDictionaryInternal HResult:-2146233036 2019-07-24 17:47:22,708 | VSTA_Main | ERROR | Unexpected error while trying to log action 'AppointmentSyncing.SaveItem, saved item' System.TypeInitializationException: The type initializer for 'SuiteCRMAddIn.BusinessLogic.CrmId' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_CrmIdValidationPolicy() at SuiteCRMAddIn.BusinessLogic.CrmId..cctor() --- End of inner exception stack trace --- at SuiteCRMAddIn.BusinessLogic.CrmId.Get(String value) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser1.LogItemAction(AppointmentItem olItem, String message) Data:System.Collections.ListDictionaryInternal HResult:-2146233036 2019-07-24 17:47:22,708 | VSTA_Main | ERROR | Failed to handle an item modified in Calendar System.TypeInitializationException: The type initializer for 'SuiteCRMAddIn.BusinessLogic.CrmId' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_CrmIdValidationPolicy() at SuiteCRMAddIn.BusinessLogic.CrmId..cctor() --- End of inner exception stack trace --- at SuiteCRMAddIn.BusinessLogic.CrmId.Get(String value) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser
1.LogItemAction(AppointmentItem olItem, String message) Data:System.Collections.ListDictionaryInternal HResult:-2146233036 2019-07-24 17:47:28,435 | VSTA_Main | ERROR | Unexpected error while trying to log action 'AppointmentSyncing.SaveItem, saved item' System.TypeInitializationException: The type initializer for 'SuiteCRMAddIn.BusinessLogic.CrmId' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_CrmIdValidationPolicy() at SuiteCRMAddIn.BusinessLogic.CrmId..cctor() --- End of inner exception stack trace --- at SuiteCRMAddIn.BusinessLogic.CrmId.Get(String value) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser1.LogItemAction(AppointmentItem olItem, String message) Data:System.Collections.ListDictionaryInternal HResult:-2146233036 2019-07-24 17:47:28,435 | VSTA_Main | ERROR | Failed to handle an item modified in Calendar System.TypeInitializationException: The type initializer for 'SuiteCRMAddIn.BusinessLogic.CrmId' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_CrmIdValidationPolicy() at SuiteCRMAddIn.BusinessLogic.CrmId..cctor() --- End of inner exception stack trace --- at SuiteCRMAddIn.BusinessLogic.CrmId.Get(String value) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser
1.LogItemAction(AppointmentItem olItem, String message) Data:System.Collections.ListDictionaryInternal HResult:-2146233036 2019-07-24 17:47:39,103 | VSTA_Main | ERROR | Unexpected error while trying to log action 'AppointmentSyncing.SaveItem, saved item' System.TypeInitializationException: The type initializer for 'SuiteCRMAddIn.BusinessLogic.CrmId' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_CrmIdValidationPolicy() at SuiteCRMAddIn.BusinessLogic.CrmId..cctor() --- End of inner exception stack trace --- at SuiteCRMAddIn.BusinessLogic.CrmId.Get(String value) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser1.LogItemAction(AppointmentItem olItem, String message) Data:System.Collections.ListDictionaryInternal HResult:-2146233036 2019-07-24 17:47:39,103 | VSTA_Main | ERROR | Failed to handle an item modified in Calendar System.TypeInitializationException: The type initializer for 'SuiteCRMAddIn.BusinessLogic.CrmId' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_CrmIdValidationPolicy() at SuiteCRMAddIn.BusinessLogic.CrmId..cctor() --- End of inner exception stack trace --- at SuiteCRMAddIn.BusinessLogic.CrmId.Get(String value) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser
1.LogItemAction(AppointmentItem olItem, String message) Data:System.Collections.ListDictionaryInternal HResult:-2146233036 2019-07-24 17:51:05,425 | 9 | ERROR | Failed calling 'get_entry_list' System.Net.WebException: The remote server returned an error: (500) Internal Server Error. at System.Net.HttpWebRequest.GetResponse() at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request) at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String method, Object input) Data:System.Collections.ListDictionaryInternal HResult:-2146233079 2019-07-24 17:51:05,426 | 9 | ERROR | Failed while synchronising Meetings System.Net.WebException: The remote server returned an error: (500) Internal Server Error. at System.Net.HttpWebRequest.GetResponse() at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request) at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String method, Object input) at SuiteCRMClient.RestAPIWrapper.GetEntryList(String module, String query, Int32 limit, String order_by, Int32 offset, Boolean getDeleted, String[] fields, Object linkNamesToFieldsArray) at SuiteCRMAddIn.BusinessLogic.MeetingsSynchroniser.GetEntriesPage(Int32 offset) at SuiteCRMAddIn.BusinessLogic.Synchroniser2.MergeRecordsFromCrm(MAPIFolder folder, String crmModule, HashSet
1 untouched) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser1.SyncFolder(MAPIFolder folder, String crmModule) Data:System.Collections.ListDictionaryInternal HResult:-2146233079 2019-07-24 17:51:05,426 | 9 | ERROR | MS PerformIteration System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_ShowExceptions() at SuiteCRMAddIn.BusinessLogic.ErrorHandler.Handle(String contextMessage, Exception error, Boolean notify) at SuiteCRMAddIn.BusinessLogic.AppointmentsSynchroniser
1.SyncFolder(MAPIFolder folder, String crmModule) at SuiteCRMAddIn.BusinessLogic.Synchroniser2.SynchroniseAll() at SuiteCRMAddIn.BusinessLogic.Synchroniser
2.PerformIteration() at SuiteCRMAddIn.Robustness.DoOrLogError(ILogger log, Action action, String message) Data:System.Collections.ListDictionaryInternal HResult:-2147467261 2019-07-24 17:51:50,373 | VSTA_Main | ERROR | Failed while loading the settings form System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Properties.Settings.get_ShowExceptions() at SuiteCRMAddIn.Dialogs.SettingsDialog.LoadSettings() at SuiteCRMAddIn.Dialogs.SettingsDialog.frmSettings_Load(Object sender, EventArgs e) Data:System.Collections.ListDictionaryInternal HResult:-2147467261
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Support July 24th, 2019 @ 1:23 am
Thanks for prompt response.
I did manage to locate file and USERNAME,PASSWORD, URL and Licence Key was already populated so suggested changes did not make any difference.
To give more details on behaviour, Since the first installation,
- Plug in give error on clicking on setting
- USERNAME,PASSWORD, URL and Licence Key is set and archiving email is working.
- Auto Archive tab is blank 3.all dropdowns in Synchronisation tab is empty.
This is restricting me from syncing meetings
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Support July 23rd, 2019 @ 12:46 am
Yes I saw that.
For our Use Case, tracking all internal users who were part of email is as important as tracking contacts.
Is there any workaround possible to capture them while archiving emails.
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Support July 22nd, 2019 @ 1:33 am
Thanks for quick response.
Can i check if previous version 3.018.0 has the same issues.
If not, is it possible to get download link for 3.0.18.0 version ?
Regards, Darshak
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Support February 12th, 2019 @ 8:04 am
Any update on this ?
Is there any way to remove email from record in Implicit Front End Outlook plug-in?
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Support February 8th, 2019 @ 1:39 am
So it means, once an email is archived against a record in Outlook plug-in,it stays there for ever ?
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Support February 7th, 2019 @ 4:27 am
Is there a option to delete email against wrong record in Implicit Front End Outlook plug-in because deletion from SuiteCRM is not reflecting as there is no two way sync.
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Support February 7th, 2019 @ 1:40 am
Thanks for prompt reply and clarification.
In the light of this limitation,can you please help by suggesting possible solution/workaround to scenario where email is archived against wrong entity from add-in and it need to be removed and archived against right entity.
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