Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!
#1054 - Meeting Deletion
Having several issues with respect to the plugin - (more in a moment) - but initially our concern is that deleting a meeting in Outlook is not deleting the meeting in SuiteCRM.
We have a bunch of security settings on the system for various levels of the organisation to either see or not see various records, fairly basic stuff.
I have installed a completely fresh install of SuiteCRM 7.8.8 with no security setup, to see whether or not our security settings was messing around with it - but it appears not to be security messing with.
I followed the following process - (we are currently only synching Outlook to CRM, not both ways)
- created meeting in Outlook.
- plugin successfully created the meeting in SuiteCRM
- modified the meeting in Outlook
- modification successfully updated in SuiteCRM
- deleted the meeting in Outlook
- DOES NOT delete from SuiteCRM
Some other notes:
- We are still on v7.8.8 for a couple of reasons, but updating is an option if this is suggested - we only want to run LTS versions.
- Recurring meetings do not appear, only the first occurrence.
- We would like to get to two-way sync, but this isn't a show stopper at this stage.
- Are PHP version(s) an issue here.
- I can email plugin logs if required.
This is something we'd like to get sorted as a matter of priority, we are taking a lot of heat from senior management. We have a trial licence currently, which would roll over to a full licence in about 9 or 10 days - I can see this being cancelled before then if we can't get something sorted out.
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