Official SuiteCRM Outlook Plugin

Having several issues with respect to the plugin - (more in a moment) - but initially our concern is that deleting a meeting in Outlook is not deleting the meeting in SuiteCRM.

Setup is:

PHP v7.0.28 MySQL 5.7.21 Ubuntu 16.04.4 SuiteCRM 7.8.8 Plugin v3.0.11

Background:

We have a bunch of security settings on the system for various levels of the organisation to either see or not see various records, fairly basic stuff.

I have installed a completely fresh install of SuiteCRM 7.8.8 with no security setup, to see whether or not our security settings was messing around with it - but it appears not to be security messing with.

I followed the following process - (we are currently only synching Outlook to CRM, not both ways)

• created meeting in Outlook.
• plugin successfully created the meeting in SuiteCRM
• modified the meeting in Outlook
• modification successfully updated in SuiteCRM
• deleted the meeting in Outlook
• DOES NOT delete from SuiteCRM

Some other notes:

• We are still on v7.8.8 for a couple of reasons, but updating is an option if this is suggested - we only want to run LTS versions.
• Recurring meetings do not appear, only the first occurrence.
• We would like to get to two-way sync, but this isn't a show stopper at this stage.
• Are PHP version(s) an issue here.
• I can email plugin logs if required.

This is something we'd like to get sorted as a matter of priority, we are taking a lot of heat from senior management. We have a trial licence currently, which would roll over to a full licence in about 9 or 10 days - I can see this being cancelled before then if we can't get something sorted out.