by SuiteCRM

The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

Cancel at any time!
Free Trial

#878 - SuiteCRM Outlook Plugin - failed to archive email

Closed Bug? created by Impulso Tecnologico a year ago

Hello. I'm using the SuiteCRM Outlook Plugin and I get an error manually archiving an email and it doesn't work.

Here is the content of the log file.

2018-01-17 14:24:31,755 | VSTA_Main | ERROR | Failed calling 'set_entry'
System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.GetResponse()
at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request)
at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
Data:System.Collections.ListDictionaryInternal
HResult:-2146233079

2018-01-17 14:30:04,037 | VSTA_Main | ERROR | Failed calling 'set_entry'
System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.GetResponse()
at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request)
at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput)
Data:System.Collections.ListDictionaryInternal
HResult:-2146233079

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi jm1,

    Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #878. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    Closed due to trial ended.
    (though a 403 usually indicates permissions on the server).

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...