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Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#878 - SuiteCRM Outlook Plugin - failed to archive email

Closed Bug? created by Impulso Tecnologico 6 years ago

Hello. I'm using the SuiteCRM Outlook Plugin and I get an error manually archiving an email and it doesn't work.

Here is the content of the log file.

2018-01-17 14:24:31,755 | VSTA_Main | ERROR | Failed calling 'set_entry' System.Net.WebException: The remote server returned an error: (403) Forbidden. at System.Net.HttpWebRequest.GetResponse() at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request) at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput) Data:System.Collections.ListDictionaryInternal HResult:-2146233079

2018-01-17 14:30:04,037 | VSTA_Main | ERROR | Failed calling 'set_entry' System.Net.WebException: The remote server returned an error: (403) Forbidden. at System.Net.HttpWebRequest.GetResponse() at SuiteCRMClient.CrmRestServer.GetResponseString(HttpWebRequest request) at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String strMethod, Object objInput) Data:System.Collections.ListDictionaryInternal HResult:-2146233079

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 years ago

    Hi jm1,

    Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #878. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    Closed due to trial ended. (though a 403 usually indicates permissions on the server).

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