by SuiteCRM

The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#1312 - Not Able To Sync Contact from outlook

Closed Installation created by Anita a year ago

Dear Team,
i had just recently buy a 30 days trial license and installed on users pc, but the problem is i am not able to sync contacts from out look to suitecrm,
can you help me out for the same.

  1. Simon_Brooke member avatar

    Simon_Brooke

    a year ago

    Please could you open your settings dialog (in Outlook, select the SuiteCRM ribbon, then Settings), navigate to the bottom tab 'Information', and set 'Log Level' to 'DEBUG'. Then rerun your tests and send us the logs.

    I can see from log you have sent that appointments are synchronising, but that your server is giving a 500 error when you try to synchronise contacts and tasks. What I want to establish is exactly what is being sent to the server that provokes the 500 error.

    • R3xMan member avatar

      R3xMan Verified Purchase

      4 months ago

      Simon i am running into this issue too. When you say to check the logs, are you talking about the server logs? What should I be looking for?

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    Closed due to inactivity.

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