by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

Cancel at any time!
Free Trial

#3136 - Archiving question- search results are unclear

Closed General Question created by info5 3 months ago


I have a contact who creates lots of opportunities.

When i receive an email from the contact i would like to archive it against the opportunity record .

So when the email comes in I right click and choose >'SuiteCRM Archive'

This gives a popup window where i can search CRM records. But i cant figure out how to control the results>?

I've attached an image below which shows the issue : James does have two opportunities- but there is not enough info to choose one.


  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    3 months ago

    Hi there,

    You could search for the opportunity number or subject instead which may give more information.


  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 months ago

    Hi there,

    Hopefully, this issue is resolved, I'll close this case over. If your issues continue, please let me know!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...