Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#2370 - Plugin becomes slow today

Closed General Question created by Nature 5 years ago

Hi,

One of our user report the outlook plugin become really slow. It usually takes 10 sec but today it takes about a minute.

Please help.

thanks,

Ziran

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    Hi Ziran,

    Could you please provide your add-on logs set to debug mode to outlook[at]salesagility[dot]com

    This will assist in debugging the issues you are experiencing. Could you also confirm the following;

    Does this only affect a single user? Does the user experience similar slowness within the CRM? What Version of the Outlook Plugin & CRM are you using? What version of Outlook are they using?

    Thanks, SuiteCRM Team

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    4 years ago

    Hi there,

    This ticket has been closed as we have received no response, If you believe this issue is still present in the latest version, please leave a comment explaining the steps to reproduce and we'll reopen this issue.

    SuiteCRM Team

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  • Supported Versions
  • 7.10.10 to 8.6.1
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  • "The plugin works great! It's easy to install and configure. It would not work if you are using 64-bit Outlook. I could probably manually install the m..." - lhl94303

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