by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

Cancel at any time!
Free Trial

#2370 - Plugin becomes slow today

Closed General Question created by Nature a year ago

Hi,

One of our user report the outlook plugin become really slow. It usually takes 10 sec but today it takes about a minute.

Please help.

thanks,

Ziran

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi Ziran,

    Could you please provide your add-on logs set to debug mode to outlook[at]salesagility[dot]com

    This will assist in debugging the issues you are experiencing. Could you also confirm the following;

    Does this only affect a single user?
    Does the user experience similar slowness within the CRM?
    What Version of the Outlook Plugin & CRM are you using?
    What version of Outlook are they using?

    Thanks,
    SuiteCRM Team

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    10 months ago

    Hi there,

    This ticket has been closed as we have received no response, If you believe this issue is still present in the latest version, please leave a comment explaining the steps to reproduce and we'll reopen this issue.

    SuiteCRM Team

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...