Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#1277 - Unable to load DLL 'tidy.x64.dll'
I know this is already a known issue, but the complete lack of support for this warrants another case being created.
I am trying to implement SuiteCRM and will be paying for multiple Outlook plugin licenses as well as QuickBook license IF I can get these issues resolved.
Any help or support would be greatly appreciated.
This is the error message displayed when trying to SEND and ARCHIVE using the Outlook Plugin.
2018-07-09 17:28:52,924 | VSTA_Main | ERROR | ThisAddIn.Application_ItemSend
System.DllNotFoundException: Unable to load DLL 'tidy.x64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
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5 years ago
Yep its a bit disappointing since the fix is easy.
I was able to resolve this by building the package myself and copying the 'dependency' tidy.x64.dll to the install folder. It appears to be an issue with using 64-bit Office.
5 years ago
Would you please explain how you solved the problem? Obviously support will not help at all...
5 years ago
It is a great shame... We want to buy 4 licences, only to use the archives function... if it doesn't work, then the plugin is useless to us.... please repair that.
5 years ago
is there a link where I can download tidy.x64.dll ?
5 years ago
Support NEVER responded and I search but could not find this .dll file anywhere. I decided to go with Implicit's plugin which is more expensive, but also has better functionality.
5 years ago
Hi guys,
This issue has been resolved in the latest development build of the plugin and will be included in the next release which we hope to release as soon as possible. Apologies for the delay in resolving this issue.
Thanks.
5 years ago
Hello. Can you notify us here when this release is available so we can download it and start to pay for this add-on? Thanks.
5 years ago
Resolved in latest 3.0.18