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Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

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#1070 - Unable to load DLL 'tidy.x64.dll'

Closed Bug? created by p.berger 2 years ago

We would Need an installer for x64 System. - The required DLL do not exist in Installation Folder.

How do we resolve this issue?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi p.berger,

    We are currently investing this as a high priority and will update you as soon as we have a possible solution. Thanks.

    • SuiteCRM Outlook Plugin Team
  2. pberger member avatar


    2 years ago

    Thanks. - Would it be possible to get a new Trail Key so we can test the Plugin after you fixed it?

    • joecardamone member avatar

      joecardamone Verified Purchase

      2 years ago

      We have the same issue so would appreciate an update when available.

  3. pberger member avatar


    2 years ago

    Any News on this Case?

  4. jasobih member avatar

    jasobih Verified Purchase

    2 years ago

    Has anything happened with this? Having the same issue

    • pberger member avatar


      2 years ago

      I canceled my subscription due to no process in this case.

  5. olafkoester member avatar


    2 years ago

    What's going on on this topic? Just prolonged my subsciption, but if it will not work I will cancel subscription...

  6. franklinian member avatar


    2 years ago

    just installed plugin, but will have to cancel purchase due to unresolved error

  7. chris7 member avatar


    2 years ago

    Need this to work for Outlook. Receiving error below. Any progress?

    2018-07-09 17:28:52,924 | VSTA_Main | ERROR | ThisAddIn.Application_ItemSend
    System.DllNotFoundException: Unable to load DLL 'tidy.x64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)

  8. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    This has been resolved in 3.0.18. Please open a new case if requiring assistance.

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