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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#1066 - cannot authenticate to server

Closed Bug? created by admin5 Verified Purchase a year ago

Hi,
We upgraded our SuiteCRM today to Version 7.10.2, now Outlook plugin 3.0.11 cannot authenticate to server with attached error.

Please advise fix.

Best Regards,
AryehWhatsApp Image 2018-04-02 at 18.13.53.jpeg

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi admin5,

    Have you tried checking the permissions of SuiteCRM? ?(https://docs.suitecrm.com/admin/installation-guide/downloading--installing/). If that doesn't work Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1066. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    This was resolved due to the PHP 7 by both upgrading SuiteCRM LTS (7.8.x +) and the SuiteCRM Plug-in. Please open a new case if requiring assistance.

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