Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

Free 30 day trial
Try it Now

#2616 - Duplication of archived emails is avoidable?

Closed General Question created by Lion Solution 4 years ago

Hi, will the Outlook Plugin archive emails duplicating them on the CRM? How will it work?

Please think about the following scenario

2 Outlook Plugins on 2 different PCs with Outlook 2019.

Each Outlook is configured to receive emails of the same email account: a@acme.com

If john.doe@gmail.com (a Contact) writes an email to a@acme.com, on the Contact John Doe history subpanel will the email appear twice?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    4 years ago

    Hi there,

    This is something that will be addressed for in the V4 release. If you have any further questions about the V4 release please let me know.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.10.10 to 8.4.2
Read Our Review

  • "How to enable "Sync to outlook" checkbox? I follow the instruction and display on Edit/Detail view. The "Sync to outlook" checkbox appear in the pane..." - Yathit

    Read More Reviews

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

SuiteCRM Enterprise-Class Outlook Integration

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. ...

Rating
Featured

Outlook 365 and SuiteCRM Integration

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records an...

Rating
Integrations Productivity Sales outlook microsoft office email office 365