Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#2616 - Duplication of archived emails is avoidable?

Closed General Question created by Lion Solution 4 years ago

Hi, will the Outlook Plugin archive emails duplicating them on the CRM? How will it work?

Please think about the following scenario

2 Outlook Plugins on 2 different PCs with Outlook 2019.

Each Outlook is configured to receive emails of the same email account: a@acme.com

If john.doe@gmail.com (a Contact) writes an email to a@acme.com, on the Contact John Doe history subpanel will the email appear twice?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    4 years ago

    Hi there,

    This is something that will be addressed for in the V4 release. If you have any further questions about the V4 release please let me know.

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  • Supported Versions
  • 7.10.10 to 8.6.1
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