by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

Cancel at any time!
Free Trial

#489 - Unhandled Exception

Closed Bug? created by vrangamani 7 years ago

Once I install the Outlook plugin, I test the login (it works) and hit the Save button. Here is the message box I get.New Bitmap Image.bmp

  1. vrangamani member avatar

    vrangamani

    7 years ago

    The call stack looks like this in the log:

    See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text ************** System.NullReferenceException: Object reference not set to an instance of an object. at SuiteCRMAddIn.Dialogs.SettingsDialog.btnSave_Click(Object sender, EventArgs e) at System.Windows.Forms.Control.OnClick(EventArgs e) at System.Windows.Forms.Button.OnClick(EventArgs e) at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ButtonBase.WndProc(Message& m) at System.Windows.Forms.Button.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    7 years ago

    Hi vrangamani,

    Is it possible if we could ask you to send your DEBUG logs (logs set at DEBUG level) during replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #489. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "It works very good. You should deactivate the contacts sync on the first run, because it sorts the contacts in the main folder and thus uploads duplic..." - Wieland

    Read More Reviews