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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#1275 - Outlook plugin query

Closed General Question created by RakataTech a year ago


We have a question from a new customer who may use the plugin. A number of users will be using the plugin from there respective email accounts and likely be saving the same email down (not knowing or aware if the other person has also done this). Therefore if 2 or more people save the same email into Suite will it create 2 or more separate entries or recognize that the same email exists and only ever create one entry.



  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi RakataTech,

    This would create two separate entries.

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