by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#1275 - Outlook plugin query

Closed General Question created by RakataTech Verified Purchase 5 years ago

Hello,

We have a question from a new customer who may use the plugin. A number of users will be using the plugin from there respective email accounts and likely be saving the same email down (not knowing or aware if the other person has also done this). Therefore if 2 or more people save the same email into Suite will it create 2 or more separate entries or recognize that the same email exists and only ever create one entry.

Thanks

Dwight

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    Hi RakataTech,

    This would create two separate entries.

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