by SuiteCRM

The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

Cancel at any time!
Free Trial

#1100 - Error when trying to archive with outlook plug-in

Closed Bug? created by pooyanarab a year ago

When I try to archive emails, I get the cryptic message "There was an error while archiving".

Is that something that can be fixed? Is it a known issue?

  1. amywright member avatar

    amywright Verified Purchase

    a year ago

    I see that this case was opened 6 days ago but there hasn't been any response. I have seen this error message as well.

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi pooyanarab,

    Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1100. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    11 months ago

    Please try out the latest 3.0.18 and open a new case if requiring assistance.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...