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#1100 - Error when trying to archive with outlook plug-in

Closed Bug? created by pooyanarab 2 years ago

When I try to archive emails, I get the cryptic message "There was an error while archiving".

Is that something that can be fixed? Is it a known issue?

  1. amywright member avatar

    amywright Verified Purchase

    2 years ago

    I see that this case was opened 6 days ago but there hasn't been any response. I have seen this error message as well.

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi pooyanarab,

    Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #1100. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Please try out the latest 3.0.18 and open a new case if requiring assistance.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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