Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#5079 - Have to authenticate each time we have to archive from Outlook

Closed Bug? created by Galaxkey 5 months ago

Hi

We are trialing the Outlook Addin and each time we have to file an email, we have to authenticate. Is there a way the authentication remains until we logout?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 months ago

    Hi there,

    Could you please clarify if you are using the Outlook Web Application or the Outlook Desktop Application and is this issue affecting all users or just yourself?

    Thanks, The Outlook Plugin Team.

  2. tp member avatar

    Galaxkey

    5 months ago

    I am using Outlook On the macOS. It's happening to all users. Each time we have to select an email and archive, we have to open the addin and enter the username and password. The client id and the client passwords remain.

  3. tp member avatar

    Galaxkey

    5 months ago

    Hi any update on this?

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      5 months ago

      At this stage we are unable to replicate the issue. Are you using the outlook application or the web based client?

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  • Supported Versions
  • 7.10.10 to 8.4.2
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  • "The plugin works great! It's easy to install and configure. It would not work if you are using 64-bit Outlook. I could probably manually install the m..." - lhl94303

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