by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#4057 - Outlook Is not performing well after installing SuiteCRM Paid Plugin

Closed Feature created by ambit 2 years ago

Dear Team,

Please take this issue on high priority.

We have subscribed Outlook SuiteCRM paid plugin trial. But It has been impacted our client's outlook adversely. Please find all the attached error log files. We will send log files over the email.

Regards, Ambit Support

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    There are no error logs attached, you may need to email them to us, but can your first confirm what version of the plugin your are running?

    • ambit member avatar

      ambit

      2 years ago

      Dear Team,

      We have sent error logs over the email to "store@suitecrmstore.com" from "aniket.surve@ambitsoftware.com" what version of the plugin your are running? ----Plugin Version is SuiteCRM Outlook Add-In v3.0.154.0 Registered email ID is -support@ambitsoftware.com

      Please let us know if any other information is required.

      Regards, Ambit Support

    • ambit member avatar

      ambit

      2 years ago

      Dear Team,

      Any update on this? Waiting for your reply.

      Regards, Ambit Support

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Thanks for getting touch,

    As noted your current version is v3.0.154.0, version 3 has been out of support for over year now, there will be no further updates to this version.

    We recommend considering upgrading to the current supported version, version 4, Version 4 is designed with performance in mind and has been has been architected in more modern way. This help us better to keep track of the fast moving pace of outlook development and give a more consistent experience.

    • ambit member avatar

      ambit

      2 years ago

      Hi Team,

      Thanks for the update.

      We will convey the same to the client. We will get back to you. Please keep this ticket open.

      Regards, Ambit Support

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