by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

Free 30 day trial
Try it Now

#975 - plugin does not archive emails

Closed Bug? created by samurajgonza Verified Purchase 6 years ago

versin 3.11 error: there was an error while archiving. version 3.9 is working.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 years ago

    Hi samurajgonza,

    Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #975. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
  2. samurajgonza member avatar

    samurajgonza Verified Purchase

    5 years ago

    Hello, how can i find the log?PHP version is 7.0

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    Please upgrade to 3.0.018 to confirm that this has been resolved. Thanks

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "How to enable "Sync to outlook" checkbox? I follow the instruction and display on Edit/Detail view. The "Sync to outlook" checkbox appear in the pane..." - Yathit

    Read More Reviews