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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#781 - Plugin and Outlook 2016

Closed Bug? created by heinrich a year ago

Hi
Have been suing the trial for 2 days and it severely affects the Outlook 2016 application as it makes it very unresponsive. We have disabled the plugin in Outlook and, failing a solution, will be cancelling after trial period.
Regards,

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi heinrich,

    Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #781. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    • SuiteCRM Outlook Plugin Team
  2. heinrich member avatar

    heinrich

    a year ago

    Email Sent.

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi heinrich,

    We've received your logs and will get back to you as soon as possible with more information. Thanks.

    • SuiteCRM Outlook Plugin Team
  4. heinrich member avatar

    heinrich

    a year ago

    Hi
    Have you managed to get any information from the logs sent?

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      a year ago

      Hi heinrich,

      Just as a quick update. We have identified areas of possible improvement in the Outlook Plugin's performance and will look to address these in the next few plugin releases.

      • SuiteCRM Outlook Plugin Team
    • heinrich member avatar

      heinrich

      a year ago

      Thanks for the update. We will cancel the current trial and try it again after new releases.

  5. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 months ago

    Performance improvement in 3.0.18

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