Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#575 - Cannot archive email after upgrading to 3.0.7
Outlook 2013, SuiteCRM 7.8.5
I cannot archive email after upgrading the plugin to 3.0.7. It was working in 3.0.5. Here is the screenshot.
- Most Recent Love from Users
rimacoca- Ricardo Cairello
- marcusvsgimenes
- Ricardo Cairello
- thermoprintix
- clientes
7 years ago
Hi afatac,
Is it possible if we could ask you to send your Outlook DEBUG logs (logs set at DEBUG level) while replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #575. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.
7 years ago
I am having the same problem and just e-mailed my debugs over to the e-mail address.
7 years ago
Is there any update on this?
7 years ago
me2, i have mailed the debug file. Could you provide the previous version 3.0.5? This one worked fine.
7 years ago
please provide an update. this disturbs our operation
7 years ago
I have been forced to un-install. Is there an update please??
7 years ago
This has been another week now without an update to this post nor a reply e-mail back. We are paying for something that can't be used, can I at least get a status update?
7 years ago
Hi guys,
Apologies for the delay. We are currently investigating this as a high priority but have so far been unable to replicate this specific issue. We are preparing a test build in order to collect more information and get this resolved. Any assistance you are able to provide would be much appreciated. Thank you for your patience.
7 years ago
Test version loaded and problem repeated and I replied back with log files.
7 years ago
Hi RyanEOD,
Where did you get the test version?
7 years ago
They e-mailed it to me directly. It just adds in more debugging. The problem happened again immediately and I sent them the debug files. Still no reply from them.
7 years ago
Hi guys,
Just a quick update. This along with other high priority issues should be fixed in the latest version 3.0.8 which will be released very soon.
Thank you for your patience.
7 years ago
It is working in 3.0.9 now