Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#1731 - I create an email in my outlook 2010, and I can syncronize fine, but the body of the message?
I use only the outlook servie mail and I syncronize at SuiteCRM, no problem but no copy the body of the message, only the subject.
what I need to do? What I missing?
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5 years ago
HI there,
What version of the Outlook plugin are you currently using? Is it 3.0.18?
When you say that the body of the message is not being archived in the CRM are you able to view that the database stores this information? It could be the case that the SuiteCRM version you are on has a previously known issue with caching the body of emails.
5 years ago
Hi there,
Get you get our last reply?
What version of the Outlook plugin are you currently using? Is it 3.0.18?
When you say that the body of the message is not being archived in the CRM are you able to view that the database stores this information? It could be the case that the SuiteCRM version you are on has a previously known issue with caching the body of emails.
If you could get back to us that would be great!
Thanks,
5 years ago
Hi there,
This ticket will be closed over due to inactivity.
We recommend upgrading to the latest version of the plugin to ensure you stay up to date with new feature and bug releases, however, if you are still experiencing an issue in the latest version please open a new ticket with reference to this one.
SuiteCRM Outlook Plugin Team