Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

Cancel at any time!
Free Trial

#4361 - Configuration popup not displaying

Closed Installation created by vince Verified Purchase 2 years ago

Hello,

I followed the installation process witch is rather simple. When I click on the "Authentication/Archiving SuiteCRM" button in outlook, a tab opens in my browser (FireFox) and the following message appears : "Forbidden You don't have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."

And no configuration form appears.

Could you help me, please.

Regards Vincent

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi Vincent,

    The plugin relies upon the API for communication. This error may point towards a configuration / setup issue with the API or your connection to it. Please follow the instructions here to ensure your API is setup correctly and ensure it can be reached from the computer running outlook.

    https://docs.suitecrm.com/developer/api/developer-setup-guide/

  2. vincenttallon member avatar

    vince Verified Purchase

    2 years ago

    The problem is fixed after changing parameters in .htaccess file.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.10.10 to 8.6.1
Read Our Review

  • "The plugin works great! It's easy to install and configure. It would not work if you are using 64-bit Outlook. I could probably manually install the m..." - lhl94303

    Read More Reviews

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

SuiteCRM Enterprise-Class Outlook Integration

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. ...

Rating
Featured

Outlook 365 and SuiteCRM Integration

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records an...

Rating
Integrations Productivity Sales outlook microsoft office email office 365