Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#4159 - Can't archive the same email twice. First one is overwritten regardless of module
Hello, We use version 4.0 which works fine. Except in this case. Our goal: To archive the same email to multiple Modules or archive the same email to multiple records inside the same Module? Per archive attempt you can only select one CRM record. Issue: When we try to archive this email for the 2nd time, we get a warning "...may overwrite..". Result: the first archived record is deleted by the 2nd archive activity. Regardless if the second archive is for a different record in the same module or if the second record is in a different module than the first archive.
Thanks in advance Maarten
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2 years ago
Hi Maarten,
It's not currently possible, however we will keep note of it as a potential new feature for a future release.
Please watch the plugin home page for information about releases.