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Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#955 - Error archiving email multiple times

Closed Feature created by HMM Deutschland GmbH 6 years ago

Dear developers,

we are trying to archive the same email multiple times, e.g. to an account and an opportunity. This is not possible, because an error dialogue says that "the email is already marked as archived". Removing the green mark "Suite CRM" from the email does not lead to an solution. The plugin refuses to allow a second archive process.

Any idea what to do in order to archive an email several times using the plugin? We are using Outlook 2016 and licensed plugin version 3.0.11.0.

Thank you in advance.

Best regards, Ingo Hendricks

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    5 years ago

    This feature is in 3.0.18

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