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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#955 - Error archiving email multiple times

Closed Feature created by HMM Deutschland GmbH Verified Purchase 2 years ago

Dear developers,

we are trying to archive the same email multiple times, e.g. to an account and an opportunity. This is not possible, because an error dialogue says that "the email is already marked as archived". Removing the green mark "Suite CRM" from the email does not lead to an solution. The plugin refuses to allow a second archive process.

Any idea what to do in order to archive an email several times using the plugin? We are using Outlook 2016 and licensed plugin version

Thank you in advance.

Best regards, Ingo Hendricks

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    This feature is in 3.0.18

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