by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#5484 - Plugin does not work

Open Bug? created by 3 months ago

We can get the Plugin to show on the outlook menu but when used it does not connect and keeps throwing up the following error message, We have tried re-installing using different secrets and keys without any positive results.

Looks like it's a credential issue from outlook to suitecrm

Can you please confirm this plugin has been tested and works with Outlook and can you demo/show it working you should not be advertising this as a working plugin unless there are people can demonstrate or show it works.

Many Thanks

Steve

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    3 months ago

    Hi Steve,

    We have a large number of clients successfully using this plugin.

    Please follow the troubleshooting steps detailed here: https://store.suitecrm.com/docs/SuiteCRM-official-outlook-plugin/troubleshooting

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