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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#478 - License check failed for

Closed Bug? created by keithpohl 2 years ago

Hello, on one of my positions, I'm receiving the following:

License check failed for the SUiteCRM add-in. I'm able to successfully TEST the login and that works. This particular license is one that is tied to (3) users, but it has only been loaded on 3 positions, so not sure why we are seeing this. Is there a direct support method where I may send logs and keys?

Keith

licenseissue.PNG

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi keithpohl,

    Is it possible if we could ask you to send your DEBUG logs (logs set at DEBUG level) during replicating the issue to our support email address outlook[at]salesagility[dot]com referencing this Ticket #478. If you could also include what PHP version you are running off of, that would be much appreciated and we'll investigate.

    SuiteCRM Outlook Plugin Team

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