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#404 - auto-archiving thread

Closed General Question created by ViniciusAssis 2 years ago

If I add a message to the CRM, linked to a Case (or any other record), will the following messages in the same thread also be archived?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi ViniciusAssis,

    The following messages in the same thread will not be archived. In the CRM, each email is its own record and therefore only a single email will be archived.

    SuiteCRM Outlook Plugin Team

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