Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

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#404 - auto-archiving thread

Closed General Question created by ViniciusAssis 3 years ago

If I add a message to the CRM, linked to a Case (or any other record), will the following messages in the same thread also be archived?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    3 years ago

    Hi ViniciusAssis,

    The following messages in the same thread will not be archived. In the CRM, each email is its own record and therefore only a single email will be archived.

    SuiteCRM Outlook Plugin Team

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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  • Supported Versions
  • 7.10.10 to 7.11.18
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