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Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#396 - Is anyone going to respond to case 390?

Closed Feature created by MBECanterbury 7 years ago

I posted this 4 days ago: I purchased this plugin as one of the key features listed was "Creation new SuiteCRM records (Contacts, Accounts etc.) directly from email.". I can find no way of doing this, I can only archive emails. The user instructions do not cover this so called key feature, can you explain how to implement this?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    7 years ago

    Hi MBECanterbury,

    You can create contacts through auto-sync. Other record creation like leads/cases/opportunities have been requested for possible new features. For account creation, this was removed from the release and also raised as a new feature (we will update the key features to accurately reflect this),

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