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Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#3894 - Search Criteria: Boolean and wild cards possible?

Closed Feature created by mdelfortrie Verified Purchase 2 years ago

Hi,

We use the 4.0.0 version which works fine except for one issue. Searching by name ('Search Criteria') gives far too many hits. See attempt examples below. Question: are there any Boolean or wildcard terms which can be used to narrow down the results? If not then: Urgent feature request to do so please. Our database contains thousands of names and organizations.

Search attempt 1: search term: Han (is first name of a contact) results: 75 hits or so. Such as Name = Hanneke or Johan or Hans

Search attempt 2: search term: Han Jacobs (full name) results: appears very similar (identical?) to first attempt. E.g. second search term appears to have no effect on search results

Search attempt 3: search term: "Han" (using Boolean quotation) results: 'no search results returned'

Thank in advance Maarten

  1. timo member avatar

    timo

    2 years ago

    I can say I have the same experience with specific Contact accounts in combination with SuiteCRM Version 7.11.20 Sugar Version 6.5.25 (Build 344) & Outlook.com.

  2. mdelfortrie member avatar

    mdelfortrie Verified Purchase

    2 years ago

    Any update on this question of mine?

    • yolandaforgan member avatar

      yolandaforgan

      a year ago

      Hey Maarten, just wondering if you made any progress with this. I have the same question/problem! Kind regards Yolanda

  3. mdelfortrie member avatar

    mdelfortrie Verified Purchase

    a year ago

    Hello Yolanda, Unfortunately not. While we like this Outlook Plugin and really want to support the development effort behind it, we decided to purchase another Outlook plugin. The development resources behind the SuiteCRM Outlook plugin appears to be small and hence it will take a longer time to enhance its features. We couldn't wait for it so we switched to a more mature product (Implicit FrontEnd). It cost significantly more money per user but the productivity improvements make up for it.

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