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#2427 - Plugin does not find opportunity or record by email

Closed Bug? created by rockyp Verified Purchase a year ago

When I'm trying to archive an email, the popup doesn't find any records based on email address.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    Hi there,

    However, it works fine when searching for the user's name?
    Could you confirm what version you are using?

    Thanks,
    Mac

  2. rockyp member avatar

    rockyp Verified Purchase

    a year ago

    it looks like even if the person is in as a contact under the opportunity, we cannot find the opportunity by their email address..i have to look them up by contact and then it will show me the Opportunity.

  3. suitecrm member avatar

    SuiteCRM Provider Affiliate

    a year ago

    I think I understand now. This to me would, unfortunately, be the expected functionality for the search feature as it will not back search from and find related accounts, contacts etc, etc.

    Can you confirm you are able to see the opportunity record when searching with just the name of the opportunity?

    Thanks,
    Mac

  4. suitecrm member avatar

    SuiteCRM Provider Affiliate

    10 months ago

    Hi there,

    This ticket has been closed as we have received no response, If you believe this issue is still present in the latest version, please leave a comment explaining the steps to reproduce and we'll reopen this issue.

    SuiteCRM Team

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