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#1068 - Error when archiving
I am getting this error in the logs when clicking on "archive". Any ideas?
System.DllNotFoundException: Unable to load DLL 'tidy.x64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at TidyManaged.Interop.PInvoke.tidyCreate64()
at TidyManaged.Document.FromString(String htmlString)
at SuiteCRMAddIn.Extensions.MailItemExtensions.Tidy(String html)
at SuiteCRMAddIn.Extensions.MailItemExtensions.AsArchiveable(MailItem olItem, EmailArchiveReason reason)
at SuiteCRMAddIn.Extensions.MailItemExtensions.Archive(MailItem olItem, EmailArchiveReason reason, IEnumerable1 moduleKeys, String excludedEmails)
at SuiteCRMAddIn.Dialogs.ArchiveDialog.<>c__DisplayClass34_0.<btnArchive_Click>b__0(MailItem mailItem)
at System.Linq.Enumerable.WhereSelectEnumerableIterator2.MoveNext()
at System.Collections.Generic.List1..ctor(IEnumerable1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
at SuiteCRMAddIn.Dialogs.ArchiveDialog.btnArchive_Click(Object sender, EventArgs e)
Data:System.Collections.ListDictionaryInternal
HResult:-2146233052
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6 years ago
Same Issue on Case #1070. - Addin recognizes 64bit Installation but tidy.x64.dll is not present.
6 years ago
Any news about how to resolve this issue? This is blocking, as we cannot use the plugin.
6 years ago
Hi cc,
We are currently investing this as a high priority and will update you as soon as we have a possible solution. Thanks.
6 years ago
I have the same issue. Has this been resolved yet?
6 years ago
Having the same issue. Critical for use. Please update on progress.
5 years ago
Resolved in latest 3.0.18. Please open a new case if requiring assistance.