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• Outlook Plugin Fail To Archive

  Support October 9th, 2019 @ 5:24 pm
  

  Hello team...thanks for your reply.

  Is there more than one "TO" address?
  No...only one address.

  Do any of the "TO", "CC" or "CCB" addresses appear as contacts within the CRM or Outlook?
  the email appears in CRM both as Account and Contact Email. When I press Archive, I choose only the Account tick box.

  Is there an attachment, if so what file type and how large is it?
  There are two attachments 87kb and 48kb. For the record the excel attachments has greek letters.

  Has the email been previously archived?
  No.

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• Outlook Plugin SetUp - Change in the CRM URL message. Stuck in the Clear existing CRM ids

  Support July 29th, 2019 @ 3:09 pm
  

  Hello Guys.

  Outlook is blocking the .msi file. Can you please zip it or send a link to be able to download it?

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• Outlook Plugin SetUp - Change in the CRM URL message. Stuck in the Clear existing CRM ids

  Support July 10th, 2019 @ 5:48 am
  

  I have left it for 2 days. Unfortunately no luck at all!
  Can you please keep me updated if you make any progress on the matter to reinstall it?

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