Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

Cancel at any time!
Free Trial

#3440 - Outlook plugin V4 (and V3) issues with SecuritySuite (Sugaroutfitters)

Closed Bug? created by mdelfortrie Verified Purchase 3 years ago

Hello,

We are experiencing the following issues when archiving email with attachments from Outlook Desktop (latest version) using V4 and V3

  • Archiving does send both the email and its attachments to SuiteCRM. GOOD
  • The email is processed properly using the SecuritySuite settings. GOOD
  • But, the attachment is NOT using SecuritySuite.

Results: A. only administrators can see the attachment in SuiteCrm B. normal users, regardless of their SecuritySuite rights, can not see the attachment. But they can see the corresponding email

Question: is this a bug or …?

Thanks in advance Maarten

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    3 years ago

    Hi there,

    I assume you are using the full SecuritySuite plugin?

    Can you confirm what version of SuiteCRM and PHP you are using?

    Thanks, Mac

  2. mdelfortrie member avatar

    mdelfortrie Verified Purchase

    3 years ago

    Hello Mac,

    Thanks for your response. 1. We use the full SecuritySuite plugin 2. SuiteCRM version 7.11.15 3. PHP version: 7.3

    Regards, Maarten

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.10.10 to 8.4.2
Read Our Review

  • "SuiteCRM 7.11.2 con el Complemento SuiteCRM Outlook v4 tiene la opcion de sincronizar calendario bidireccional ?"

    Read More Reviews

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

Outlook 365 and SuiteCRM Integration

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records an...

Rating

SuiteCRM Enterprise-Class Outlook Integration

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. ...

Rating
Featured
Integrations Productivity Sales outlook microsoft office email office 365