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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#402 - Outlook Plugin 3.0.4 Calendar Sycn Issue

Closed Bug? created by Noah Verified Purchase 2 years ago

Hello,

I am only able to get Calendar events to sync between Outlook and Suite when I manually create them in my Oultook Calendar. If I drag an email to my calendar in order to create a meeting, that meeting does not sync to CRM. However, if I open that same meeting in Outlook and clear the "Suite CRM" category, it does sync. I think it is perhaps due to the fact that Suite has already archived that email so it will not process it again as a calendar object. The true functionality I am trying to obtain is to create calendar tasks in Suite CRM in order to remind me to follow up on emails. Is there a way to initiate a calendar event when an email is flagged in Outlook and have that event sync with Suite? Thanks for your time.

Suite CRM version 7.8.2, Outlook plugin version 3.0.4, Outlook 10 on Windows 10

Noah

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi Noah,

    We have contacted you directly with further instructions.

    SuiteCRM Outlook Plugin Team

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    This fix should be included in v3.0.5

    • SuiteCRM Team
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