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Official SuiteCRM Outlook Plugin v4 has arrived - A complete plugin rebuild developed and maintained by SuiteCRM developers entirely from scratch, the addon retains previous functionality while massively improves performance, reliability and stability!

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#877 - license check error

Closed Bug? created by showroom Verified Purchase 3 years ago

the license check is failing in outlook

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    3 years ago

    Hi showroom,

    I would first double check that all of your details such as URL, username, pass, and license key have been correctly entered in the configuration tab. If this doesn't solve your issue then I would try quitting and restarting outlook (It may be necessary to kill the process from task manager).

    • SuiteCRM Outlook Plugin Team
  2. showroom member avatar

    showroom Verified Purchase

    2 years ago

    disabling the add-on and enabling it resolved the issue

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