Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#5501 - unable to create a bounce mail
Hi,
Please find the version details below:
SuiteCRM Version**: 7.14.5
Sugar Version**: 6.5.25 (Build 344)
I have successfully configured Outbound Email, Inbound Email, and the External OAuth connector. However, I’m encountering an issue while creating the Bounce Handling email. The SuiteCRM page displays an error: “External OAuth Connection type must be the SAME as the Inbound Email Account type”. After this alert, the page redirects to the New Inbound Email creation page.
The Bounce Handling email is required for setting up Campaigns. I am unable to proceed due to this issue.
Alternatively, could you please suggest a solution to send group emails to users in a target list? Or is there another way to send emails to multiple recipients?
Additionally, I found the following errors in the SuiteCRM log:
Wed Oct 2 16:02:54 2024 [37144][1][FATAL] An Imap error detected: "IMAP close error"
Wed Oct 2 16:03:12 2024 [38781][1][FATAL] An Imap error detected: "IMAP close error"
Regards,
Navan
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2 months ago
Hi Navan,
The issue you report does not relate to the Official SuiteCRM Outlook Plugin.
This seems to be core functionality in SuiteCRM. If you need assistance with this, please consult the online documentation or the community forums. You can also obtain support services directly from SalesAgility who are the authors and maintainers of SuiteCRM.