by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#4403 - Unable to "Get Add-ins"

Closed Bug? created by Verified Purchase 2 years ago

Hi,

I've done the SuiteCRM manifest part but everyone is having the issue of not being able to click the "Get Add-ins?" button on Outlook 365 as it's greyed out.

I've gone through all of the following but nothing has helped: https://help.oliv.ai/en/articles/4467669-missing-get-add-ins-button-in-outlook

Does this Plug-in require an exchange account or can a standard IMAP account use this?

Thanks, Miles

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi Miles,

    Yes this integration requires a Microsoft email account

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