by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

Cancel at any time!
Free Trial

#5313 - Issues with Outlook plugin

In Progress Installation created by MateuszMalicki 11 months ago

Hello! We have some issues with Outlook plugin. We have some issues with Outlook plugin. I have followed manuals available on your website but it seems that the plugin doesn’t work properly (see below): outlook plugin.jpg

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    11 months ago

    Hi there,

    Can you please clarify if you're able to use the plugin for a short while before encountering this error message, or does the error message appear as soon as you log in to the plugin?

    Thanks, The Outlook Plugin Team

    • MateuszMalicki member avatar

      MateuszMalicki

      11 months ago

      Yes, the error message appears as soon as I log in to the plugin.

      Best regards, Mateusz

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      11 months ago

      Can you please confirm whether you have added the logged-in user to the Outlook Users Subpanel within your SuiteCRM instance? You can find this in Admin -> Outlook Plugin Configuration.

      Thanks, The Outlook Plugin Team

    • MateuszMalicki member avatar

      MateuszMalicki

      11 months ago

      Ok, I've added the user and archiving of e-mails works correctly right now :) Could you please advice when a two-way calendar synchronization will be available?

      Thanks, Mateusz

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      11 months ago

      Glad to hear.

      The Bi-directional calendar sync is currently in early development, but currently, we do not have a time frame on when this feature will be released to the public.

      Thanks, The Outlook Plugin Team

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "How to enable "Sync to outlook" checkbox? I follow the instruction and display on Edit/Detail view. The "Sync to outlook" checkbox appear in the pane..." - Yathit

    Read More Reviews