by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#5313 - Issues with Outlook plugin

In Progress Installation created by MateuszMalicki 7 months ago

Hello! We have some issues with Outlook plugin. We have some issues with Outlook plugin. I have followed manuals available on your website but it seems that the plugin doesn’t work properly (see below): outlook plugin.jpg

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    7 months ago

    Hi there,

    Can you please clarify if you're able to use the plugin for a short while before encountering this error message, or does the error message appear as soon as you log in to the plugin?

    Thanks, The Outlook Plugin Team

    • MateuszMalicki member avatar

      MateuszMalicki

      7 months ago

      Yes, the error message appears as soon as I log in to the plugin.

      Best regards, Mateusz

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      7 months ago

      Can you please confirm whether you have added the logged-in user to the Outlook Users Subpanel within your SuiteCRM instance? You can find this in Admin -> Outlook Plugin Configuration.

      Thanks, The Outlook Plugin Team

    • MateuszMalicki member avatar

      MateuszMalicki

      7 months ago

      Ok, I've added the user and archiving of e-mails works correctly right now :) Could you please advice when a two-way calendar synchronization will be available?

      Thanks, Mateusz

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      7 months ago

      Glad to hear.

      The Bi-directional calendar sync is currently in early development, but currently, we do not have a time frame on when this feature will be released to the public.

      Thanks, The Outlook Plugin Team

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