Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!
#4245 - unable to connect
i have followed all the process to integrate plugin but i'm not able to get the access token, i also have added add-ons in outlook but unable to connect in the mails waiting for your response, please contact me ASAP. my skype ID : live:647f8a743c26cfa6 Thanks.
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2 years ago
When you say you are not able to get the access token, please provide further detail so we may assist you.
2 years ago
okay sure let me share the SS
2 years ago
2 years ago
here you can see unable to connect this.
and in console i'm getting this
2 years ago
i have added add-ons by manifest using xml
2 years ago
2 years ago
here are thee SS
2 years ago
Please use caution which information you share, this is publicly visible.
It appears your V8 API has not been configured correctly. Please follow the instructions carefully.
For more information on setting up the API correctly please see the docs here: https://docs.suitecrm.com/developer/api/developer-setup-guide/
2 years ago
waiting for response
2 years ago
to integrate this plugin it is necessary to setup the v8 apis and entry point...??
2 years ago
Yes this is required for the outlook add-in to communicate with your SuiteCRM instance
2 years ago
i have also tried it by using using simple php it's not giving me the access code in response it's just giving me this in response.
2 years ago
is there any thing i'm missing in azure portal .?? if yes then please assist me about that.
2 years ago
waiting for response..!!!
2 years ago
Have you correctly configured the v8 API? What response do you get when visiting the access_token endpoint?
2 years ago
i'm also having trouble in that
at this step Authentication with Client Credentials
2 years ago
2 years ago
assist me on this.
2 years ago
The free support we can offer is restricted to the plugin itself and does not cover issues with your SuiteCRM installation or instance.
If you need help setting up SuiteCRM correctly, which includes the configuration of the API, please either purchase a support plan here or take a look at the community forums. Your issue will have been covered there in the past.
2 years ago
Hi apis setup are working properly and plugin installed successfully.
2 years ago
but not able to sync outlook account in Suite CRM.
2 years ago
Hi there,
Please step through the install instructions using the link below as the guide has been updated. https://store.suitecrm.com/docs/SuiteCRM-official-outlook-plugin/plugin-installation
If your issue persists after going through the new install guide please let us know exactly what step it fails at.
Regards, Outlook Plug-in Team