by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#4284 - Outlook 2019

Closed Bug? created by nehos Verified Purchase 2 years ago

How can I install my xml on outlook 2019?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Please follow the install instructions here and let us know if you experience any problems along the way. https://store.suitecrm.com/docs/SuiteCRM-official-outlook-plugin/installation-guide

  2. cylix member avatar

    nehos Verified Purchase

    2 years ago

    Navigate to “My add-ins” and click on “Add a custom add-in”. 12. Select to “Add from file…” and select the manifest XML file that you downloaded from SuiteCRM earlier. Upload this and the SuiteCRM Plugin will be added as a new Add-In. This doesn't work for outlook 2019, I can't install an XML

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      2 years ago

      Please take a look at this page from Microsoft which shows how to access and add an add-in https://support.microsoft.com/en-us/office/get-an-office-add-in-for-outlook-1ee261f9-49bf-4ba6-b3e2-2ba7bcab64c8

    • cylix member avatar

      nehos Verified Purchase

      2 years ago

      it doesn't work

    • suitecrm member avatar

      SuiteCRM Provider Affiliate

      2 years ago

      We need more information from you to be able to help with this, those are Microsoft's own instructions so they should be accurate. At what stage in the instructions does it fail? Please provide as much information as possible.

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