by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#4520 - Outlook 2019 Desktop - 'Add-Ins' Greyed Out

Closed Installation created by jremis 2 years ago

We can't seem to install the plugin. We upgraded to Outlook 2019 but the 'Add-In' tab is greyed out. From our searches it seems an Exchange server is required. We are currently using Zimbra as our email server. Is there a solution to this?

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Our plugin is only compatible with Microsoft email accounts using either an online or self hosted exchange server. This compatibility requirement is listed on the following page: https://store.suitecrm.com/docs/SuiteCRM-official-outlook-plugin

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