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#5736 - Outlook Pluggin 4.2.1 manifest issues
Hi, my environment is this:
Fresh install of everything.
Windows 2016 server running XAMPP 8.2.12, SuiteCRM 8.8.0
SuiteCRM is installed and seems to be working.
Followed the API 8.0 setup in the guide, got the Outlook Pluggin 4.2.1 zIp, uploaded and installed, did a Quick Repair, Validated License Key. All fine so far
Downloaded Manifest, it failed to load in Outlook. After some struggles got it to launch, but it cannot find my instance. Had a peek inside the manifest to discover that file paths it references seem wrong:
Path in Manifiest: https://192.168.1.6/suitecrm/public/public/plugins/SA_Outlook/#/read-config
My actual file path is C:\xampp\htdocs\suitecrm\public\legacy\public\plugins\SA_Outlook, and I have no # directory that contains any configs.
If I had configs, I am assuming the correct path would be: https://192.168.1.6/suitecrm/public/legacy/public/plugins/SA_Outlook/#/read-config
Could someone point me in the right direction?
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3 weeks ago
Hi John,
in a browser, are you able to access the png file at https://192.168.1.6/suitecrm/public/public/plugins/SA_Outlook/assets/icon-80.png?
If you can, then that manifest url should be fine.
Are you able to share errors from the developer console, either the Inspector or the Network tab when it tries to download data from your server?
3 weeks ago
No, I cannot reach that png. Error 404
2 weeks ago
I had to move the Pluggins directory from Legacy folder and put inside the initial Public folder. Earlier setup instructions force the doc root to the Public folder. The location the pluggin is installed in by default is outside that folder.
I can reach https://192.168.1.6/plugins/SA_Outlook/assets/icon-80.png after moving it.
Working on this issue now:
This 192.168.1.6 page can’t be found No webpage was found for the web address: https://192.168.1.6/plugins/SA_Outlook/?_host_Info=Outlook$Win32$16.02$en-US$$$$0#/compose-config
2 weeks ago
The plugin should be installed in public/legacy/public/plugins folder, rather than moving that folder you may need to update the site_url in public/legacy/config.php and repair your .htaccess file in the Admin menu Repair area if your document root has changed from pointing to root to pointing to /public
one week ago
I've made more progress, Outlook pluggin now loads https://192.168.1.6/plugins/SA_Outlook/assets/icon-80.png in its default location (I removed and reinstalled the pluggin)
The pluggin app can login when I give my username, pass, client username and client secret. But it can't do anything else:
The Settings tab displays:
Logged in as: jconnelly
Connected CRM: https://192.168.1.6/legacy/
one week ago
Is the user a validated user? In the Outlook Plugin Configuration in the CRM admin panel, is the user added to the "Outlook Users" subpanel?
one week ago
No, they were not. I added my user and that issue is gone.
Next issue:
""unable to connect to suitecrm, please check your suitecrm or API setup""