Member SinceJune 7th, 2016
Last SeenJanuary 19th, 2021
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Support March 1st, 2019 @ 12:18 am
I just got an email on this ticket but I don't see an update. Has there been any progress in fixing the Custom Module email archiving?View Comment
Support July 5th, 2018 @ 8:18 pm
This seems to be a recurring issue in several other cases submitted - do we have any word on this feature fix.View Comment
Support April 26th, 2018 @ 4:52 pm
Do we have any update on this custom module archiving feature - seems this was reported 5 months ago. An update would be much appreciated.View Comment
Support April 4th, 2018 @ 11:42 pm
I am following up on this - do we have a new version to test yet? - i was dealing directly with your team support:
I'm sorry to hear that in regards to the recommendation. We don't currently have an estimation on the bug (which it is indeed is one).
However looking at your history I am unable to find logs of the plugin. If you happen to have the DEBUG logs of the plugin when connecting to the instance in question that would be helpful.
- SuiteCRM Team
Support February 19th, 2018 @ 10:37 pm
Any word on this - i noticed other customers have had the same issues with not being able to connect to their custom modules --- i have many custom modules have have activities and history sub-panelsView Comment
Support February 5th, 2018 @ 7:43 pm
Support February 5th, 2018 @ 7:41 pm
thanks Simon - wouldn't make any sense to limit to 5 of course - but it seems no matter which instance i connect the plugin to - only 5 custom modules are displayed.
do you have an ETA on new version -- as you may know - we are code partners - so please don't hesitate to call upon us for assistance with testing and any related support on this plugin - beyond the actual coding that is - as we don't have microsoft office devs in the talent pool.View Comment
Support February 4th, 2018 @ 4:08 am
sorry for not continuing this - I got bogged down on another project I really must get this resolved.
I have noticed a common thread here - i connected to about 5 difference instances each with a number of custom modules - and each time i connected and searched for custom modules - only 5 would come up - just like in your screen shot.
Is there some kind on limit on the number of custom modules that are being found?
Please have a look at this - would be much appreciated -- we are code partners (604media) and would really like to confidently recommend this official plugin to our clients.
Thanks for your supportView Comment
Support November 28th, 2017 @ 5:18 pm
Here is the complete list of our customer modules -- as per the /modules folder in the suitecrm file system
do you see anything in here that would prevent the addin from finding these custom modulesView Comment
Support November 27th, 2017 @ 10:14 pm
Have you had a chance to review this - we are dead in the water if the plugin does not find all the custom modules in the system.
To reiterate - I know how to add the custom modules - the issue is that only a small number of modules are being found.
Support November 23rd, 2017 @ 3:44 pm
I figured that part out but as I mentioned in my initial request - I was able to find one custom module but there are about 10 that didn’t show.
To clarify - the custom module query only found one out of 10 of my custom modules.
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