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The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.

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#303 - Calendars and Contacts being whiped from outlook

Closed Bug? created by demerichbl 2 years ago

It appears that contacts and appointments on outlook are wiped from outlook after the system syncs. The appointments show under meetings in SuiteCRM, but do not appear on the calendar.
Same issue with the contacts. They contacts will appear in SuiteCRM but will not appear in the outlook contacts.

I can alleviate the contact issue by selecting the "sync with outlook" function, but the calendar issue is quite bad.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi there,

    We have been working on resolving both known issues and will be in our next release.

    Contacts will never be deleted from Outlook even if deleted from CRM and the Calendar Meetings will be resolved.

    • SuiteCRM Outlook plugin team
  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    2 years ago

    Hi demerichbl

    Version 3.0.3 has been released and it includes the functionality to not delete Outlook Contacts (set them to private only) and the Outlook > CRM Calendar fix. Please let us know how you get on.

    • SuiteCRM Outlook Plugin Team
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