The Ultimate Outlook Plugin Has Arrived - In response to user requests, SuiteCRM have created the ultimate Outlook plugin which is maintained by SuiteCRM developers. Our plugin supports Outlook 2010 upwards and includes two way synchronisation with CRM, Calender, Calls, Meeting, Tasks and Email Archiving.
#275 - Outlook addin fails regularly with Server Errors, but not on all emails
With the Outlook add in for SuiteCRM, it often works well.
However, there seems to be something about "some" emails that won't archive & brings up the above error every time. Around 50% in my case.
Both the successful & failing archive emails contain html & both contain images.
I thought it may have been associated to replies or forwards but my testing showed that both archived successfully. I archived & then forwarded an email (from Outlook) & then replied to myself, archiving each along the way. These particular (successfully archived) emails also had file names that were too long to drag & drop to my preferred filing folder (an extra possibility eliminated).
Please feel free to email me for samples of each either forwarded to you or in a One Drive link.
Windows 10 (64) Outlook 2016 (Office 365 desktop apps) Exchange Online. (Same behaviour on 2 computer devices with the same email account & SuiteCRM account).
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