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Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

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#2457 - Archiving Emails do not save attachments

Closed Bug? created by ANavarro 4 years ago

Hello,

I am archiving my emails and I noticed that the attachments are not saving onto the SuiteCRM. I checked a forum post on here and it mentioned to check the "Archive Attachments Also." It has always been checked. I think it may have stopped saving the attachments when I upgraded SuiteCRM.

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    4 years ago

    Hi there,

    Could you confirm the following; What version of the plugin are you using? What version of SuiteCRM did to upgrade from and upgrade to?

  2. suitecrm member avatar

    SuiteCRM Provider Affiliate

    4 years ago

    Hi there,

    This ticket has been closed as we have received no response, If you believe this issue is still present in the latest version, please leave a comment explaining the steps to reproduce and we'll reopen this issue.

    SuiteCRM Team

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