Official SuiteCRM Outlook Plugin

by SuiteCRM

Official SuiteCRM Outlook Plugin v4 has arrived - Compatible with the Outlook Web App or Outlook 2016+ connected to Office365 or Exchange Server 2016. A complete rebuild developed and maintained by SuiteCRM developers, the addon retains previous functionality while massively improves performance, reliability and stability!

Free 30 day trial
Try it Now

#1285 - Suitecrm displaying incorrect email created by SuiteCRM Outlook Add-In

Closed Bug? created by joecardamone Verified Purchase 6 years ago

Hello,

Currently using plugin with SuiteCRM 7.10.7

When I archive an email, it archives and displays in SuiteCRM ok.

When I archive a second email, it archives with no error messages, however displays the first email against the second customer.

A quick repair and rebuild fixes the issue, however the first email opened is displayed against further customers opened.

Hope this makes sense.

Any assistance is greatly appreciated.

Regards,

Joe

  1. suitecrm member avatar

    SuiteCRM Provider Affiliate

    6 years ago

    Hi joecardamone,

    This is an issue on the SuiteCRM side involving the email cache. It will be resolved in the next release of SuiteCRM v7.10.8

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.10.10 to 8.6.1
Read Our Review

  • "How to enable "Sync to outlook" checkbox? I follow the instruction and display on Edit/Detail view. The "Sync to outlook" checkbox appear in the pane..." - Yathit

    Read More Reviews

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

SuiteCRM Enterprise-Class Outlook Integration

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. ...

Rating
Featured

Outlook 365 and SuiteCRM Integration

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records an...

Rating
Integrations Productivity Sales outlook microsoft office email office 365